FAQs
How do I book a tuk-tuk?
First, choose a package for your tuk-tuk ride and discuss your needs with us via WhatsApp or Email. Once details are confirmed, you can secure your booking by paying a small amount in advance.
What are the available packages?
We offer two packages: the Standard Package with a fixed daily rate and no additional charges for driver meals and accommodation, and the Customized Package, where you create your itinerary and provide meals and accommodation for the driver.
How safe is it to travel by tuk-tuk in Sri Lanka?
Safety is our top priority. Our drivers are experienced, professional, and trained to navigate safely, even in areas where wildlife, such as elephants, might be encountered.
Can I customize my travel itinerary?
Yes, with our Customized Package, you have the flexibility to create your own itinerary, ensuring your journey is tailored to your interests and preferences.
Do your drivers speak English?
Yes, our drivers are proficient in English and can communicate effectively to ensure you have a pleasant and informative experience.
How do I pay for my booking?
After discussing and confirming your package, you can make an booking fee payment through secure online payment methods. The remaining amount can be settled to driver at the start of your journey.
What areas of Sri Lanka do you cover?
Our services are available island-wide, covering all major cities, tourist attractions, and hidden gems across Sri Lanka.
What happens if I need to cancel my booking?
We understand that plans can change. Please contact us as soon as possible if you need to cancel. Our cancellation policy will be discussed at the time of booking.
Do you offer virtual assistant services?
Yes, we offer a comprehensive Virtual Assistant Service Package to assist with travel planning, business support, and personal errands, even after you return home.
How does using your services support local communities?
By choosing Book Tuk Tuk Sri Lanka, you support local family tuk-tuk drivers and contribute to the growth of the Sri Lankan tourism industry, helping to improve the livelihoods of local communities